Vision and Mission
Our Vision (What we aspire to be)
Our Mission (What we actually do)
Providing technology, evidenced-based strategy design, and certifications for public and private organizations led by top experts motivated to help clients create sustainable wins.
At ROIC, core values are the guiding principles for how employees engage with each other, approach their work, and serve customers and stakeholders. They are the set of traits, attributes, or attitudes that ROIC wants employees to embrace and engender, as they represent the brand.
We live by the motto, “We only need one chance to make an impression”. Therefore, we must do it right the first time. Our clients and stakeholders expect only consistent quality from our management, staff, contractors, partners, and associates. Therefore, at ROIC, quality is a habit and obsession. People will be judged throughout the organization by the quality of their work. The necessary systems, policies, capabilities must be developed to ensure consistency in quality.
Deadlines are not moving targets. These are contracts made with our valued clients and with each other as staff, contract, and associates at ROIC. Breaching a contract is a dishonour and should be avoided at all cause where possible. Proper planning, self-management and task management should be done to ensure we honour commitments to clients, staff, contractors, associates, partners, interns, and others.
We should approach learning individually and collectively as a professor would. They should continuously seek to learn, become thought leaders and public work to maintain a strong brand and credibility in our communities. We are in the business of manufacturing knowledge, distilling insights and renting intelligence. Learning and continuous advancement must become the centre of our universe.
It is a distinct set of aptitudes that an individual must be able to demonstrate in three central contexts of work: “The accomplishment of tasks, working with and through other people, and judging oneself and adopting one’s behaviour accordingly”. It is an expanded and applied type of critical thinking; specifically, it is how an individual skilfully uses the available information as a guide to thought and action. Each employee, contractor, and associate are encouraged to invest in Executive Intelligence by Justin Menkes. At ROIC, we take offence to the phrase, “How we used to do it back then” or “that’s how we do it at X place”. We should develop the ability to read our context and assess our needs and apply scenarios and find the best set of solutions. If we end using a previous solution that add value, that is fine, but it should not be where we start, or someone expected to impose “what or how we did it” on the team. At ROIC, we are not into “cutting and pasting”. We want to cultivate executive intelligence throughout the organization. We should also encourage constructive debate. Integrate matters and never accept things at face value.
To paraphrase Jack Welch, if you can tell six years old that they fail a test, we should not have a problem telling an adult about their performance. At ROIC we embrace open, honest, and frank dialogue at all levels of the organization. Each person should know where they stand on performance. It should be the way we operate even outside of performance talk. We should be able to talk openly about the things that are good about the organization, a leader or team members and likewise about the things that affect us or can be improved. This must always be done in a professional and respectful manner. Additionally, performance is key. As a college student, if your GPA falls below a certain point, you must sit out of the university for at least a year. It should be no different at ROIC. People whose performance falls below a certain level should not be allowed to stay at ROIC. Each employee, contractor, associate, or intern must understand this from day one.
We should individually and collectively align ourselves to good causes that will advance humanity. The first good cause that is a basic requirement for being at ROIC, you should strive for good health and well-being. We want to create a working environment to support good health and well-being. ROIC strives to be the best organization to work for in the Caribbean. We should also devote time, talent, and other resources to finding solutions to meaningful problems in our society. Some of these causes will be an employee or team lead. Let Jamaica, the Caribbean, and the world be a better place because of you, ROIC’s staff, associates, partners, contractors, suppliers, and interns.