About Us

Return on Investment Consulting (ROIC) Limited is a technology and management consulting firm. We help our clients improve and automate reporting and performance management across departments, divisions, and subsidiaries. We take a disciplined approach to strategic planning to unlock new insights from our competitive intelligence diagnostic process to simulate strategic thinking and creativity. We collaborate with executives to build strategic plans (balanced scorecard plans) that take their organization to the next level.

We specialize in strategic management software, strategic planning (balanced scorecard plans), market and social research, and corporate training. Through our partnership with Cascade Strategy Software, we provide clients with the #1 Strategic Management Software in the world. We also have the best local and international support to make our clients happy. We deliver implementation face-to-face and virtually to give our clients the best opportunity to have a successful adoption of the technology.

We collaborate in consulting with the Balanced Scorecard Institute (Strategy Management Group) to deliver your strategic plans, strategy execution, and evaluation. We also provide training and professional certifications jointly certified by the Balanced Scorecard Institute and George Washington University to upskill your team in strategy execution, balanced scorecard, OKRs, and KPIs.

We support medium and large public and private sectors across sectors.

Our Aim

Supporting our clients to build competitively dominant strategies and drive firm performance that will unlock prosperity and sustainability.

Corporate Social Responsibility

We believe in challenging the status quo by tackling complex issues that will advance humanity. ROIC will never choose “easy”. Our culture is to mine for solutions to bring breakthroughs to reach people and advance our society. ROIC focal areas for the next five years are child literacy and health research. ROIC will dedicate resources and form strategic partnerships to lead research to bring breakthrough approaches to increase children’s literacy and find the cure to prostate cancer.

Testimonials

ROIC supported the British Council in adapting, testing and implementing our Global M&E Toolkit in Jamaica for Social Enterprise in Secondary Schools Programme; a one of a kind project in the Americas. We were the first country office to utilise this toolkit, and with ROIC’s support we were able to reach and gather data from our beneficiaries islandwide at various levels and report back to our funders, partners and stakeholders the impact and reach of our programme. We are now able to utilise the M&E report developed by RIOC to establish future partnerships in line with our business development needs.

This firm has been helpful in market research, financial advice, labour and capital efficiency, and other sound business improvement practices. I have engaged ROIC in my capacity as Chairman of the Board of the Pesticides authority of Jamaica, the Alexandria College, and in my private capacity as a principal of Integrated Waste Management Services and BCM Construction. My recommendation comes on the basis of the value they have added on each engagement, the flexibility of the team, and the applicability of the work they have produced. The return on investment is, in fact, established.

ROIC Limited offers dedicated services to help businesses start, grow and perform. They provide reliable and prompt service. Working with this company delivers value for money, as they support their clients’ success.

After our first consultancy session with ROIC, we had no doubt that we had found the right growth partner. They took the time out to understand what we were bringing to the market and assisted us with an extremely detailed strategic plan. Even after our contract ended, ROIC continues to follow up. This is a clear demonstration that they are committed to seeing their clients achieve their strategic goals.

In December 2019 ROIC was hired to carry out a Strategic Planning workshop with the board of directors at Friends of a Child Help Foundation over a two days period. We found the training to have helped us to be more targeted in our approach and how to better plan the way forward. We were learning things for the first time that we weren’t practicing before. Dwaine was very patient with us, he took the time out to explain and provide guidance. Most importantly he was on time to deliver the training on both days.